For Customer Support please e-mail us at EPSupport@pearsoned.com. We will be happy to assist you with technical issues, using the programs, and general questions.

In your message, please include:

• Your name
• School or company
• Sample Unit you are using
• Operating system (version and language) (What’s this?)
• Internet Explorer version (including language) (What’s this?)
• Phone number (including country code and area code)
• Question or comment (please be detailed)

Please note: When you send your message, you will receive a confirmation e-mail that explains when to expect a response.